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PAYMENT POLICIES

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Credit Card Payment and Fulfillment Policy

At PALS Landscaping, we strive to provide a convenient and secure payment experience for our customers. Please review our policy regarding credit card payments and our use of Stripe as our processing company.

1. Credit Card Payments:

  • We accept Visa, MasterCard, American Express, and Discover credit cards for all services rendered.  All transactions will be processed In U.S. currancy valuation

  • Payments can be made securely online through our website or over the phone, or by clicking on the credit card logos on an invoice that has been emailed to you from us.

  • We do not store credit card details on our servers. All transactions are securely processed through Stripe.

2. Processing through Stripe:

  • Stripe is a trusted and secure payment gateway used by millions of businesses worldwide.

  • When you make a payment through Stripe, your credit card information is encrypted and transmitted securely.

  • PALS Landscaping does not have access to your full credit card details. We receive confirmation from Stripe once payment is successfully processed.

3. Authorization and Payment Confirmation:

  • Upon placing an order or booking a service with us, your credit card will be authorized for the amount agreed upon.  

  • Payment will be captured once services are completed or products are delivered, unless otherwise specified.  In some circumstances we will require a deposit.  The amount will be discussed and approved by customer before processing the payment

4. Refunds and Disputes:

  • Refunds for services not rendered or products not delivered will be processed promptly.

  • In case of any disputes or discrepancies, please contact us directly for resolution before contacting your credit card company.

5. Privacy and Security:

  • Your privacy and security are important to us. We adhere to strict policies to protect your personal and financial information.

  • We encourage you to review our Privacy Policy for more details on how we handle and protect your data.

6. Contact Information:

  • For any questions regarding our credit card payment policy or concerns about Stripe processing, please contact us at [(813) 796- PALS (7257)] or [email- admin@pals.us.com].

7. Changes to Policy:

  • PALS Landscaping reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting to our website.

By making a payment through our website, over the phone, or by clicking on an invoice that has been emailed to you, you agree to abide by the terms and conditions outlined in this Credit Card Payment and Fulfillment Policy.

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Privacy Policy Statement

At PALS (Professional American Landscaping Services), we are committed to respecting and protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

  • Personal Information: When you interact with us, such as when you request a quote, schedule services, or contact customer support, we may collect personal information such as your name, email address, phone number, and address.

  • Payment Information: If you make a payment for our services, we may collect payment information such as credit card details, billing address, and other financial information necessary to process your payment.

  • Usage Data: We may collect information about your interactions with our website, including IP addresses, browser types, pages viewed, and other usage data for analytics purposes.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services, including scheduling appointments and delivering landscaping services.

  • To process payments and fulfill orders.

  • To communicate with you, respond to inquiries, and provide customer support.

  • To improve our services and enhance the user experience.

  • To comply with legal obligations and enforce our policies.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent or at your direction.

  • To service providers and contractors who assist us in providing our services.

  • To comply with legal obligations or respond to lawful requests from public authorities.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions in those communications. Please note that even if you opt-out, we may still send you transactional or administrative messages.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

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By Telephone 

1 (813) 796 - 7257

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By Email

Admin@pals.us.com

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